Healthcare interpreting solutions

For quality of care

Patients unfamiliar with the language spoken by their HCP feel tense and uncomfortable.

Cost of care optimization

Patients without interpreting access may require more visits with HCPs, increasing the cost of patient care.

Responsiveness

Such patients may delay getting medical advice until an emergency, as they fear being unable to communicate clearly with their HCP.

Compliance

If care is not given in line with equality, human rights and regulatory frameworks, the risk of litigation may be increased.

Simultaneous interpreting (Available on-site or as a remote service)

Instantaneous, simultaneous interpreting allows participants to speak naturally without pausing. An interpreter translates the conversation in real time, relaying the speaker’s message to the listener as it is being spoken. This type of interpreting is ideal for investigator meetings.

Consecutive interpreting (Available on-site or remotely via phone or video)

In consecutive interpreting, the interpreter listens to short segments of speech, making notes if necessary. The speaker pauses after a few sentences for the interpreter to relay the message to the listener. This type of interpreting is recommended for one-on-one situations or small group discussions, such as medical consultations.

Over the phone (Available remotely via phone or video)

Over-the-phone interpreting (OPI) connects participants through a phone call, while video remote interpreting (VRI) connects them through live video. Both OPI and VRI can be on demand or for pre-planned meetings, and our professional interpreters are available 24/7 for hundreds of languages.

Sign language interpretation (Available on-site or remotely via video)

Sign language interpretation supports participants of a sign language communicate with those of a spoken language. All global sign languages (ASL, BSL, CSL/ZGS, DGS) are supported.